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Welcome and introduction of agenda
Georg WasserloosDone
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Lunch
Done
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Communication and coffeebreak
Done
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Systematic tasks of service quality in 5 steps
Klaus KobjollDone
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Policy and strategy - leadership - development of mission statements
Klaus KobjollDone
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Lunch
Done
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Feedback, summary and outlook for the 2nd day
Georg WasserloosDone
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The 7 key factors of success
Klaus KobjollDone
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Arrival & Networking
Done
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Employee orientation, building an employer brand
Klaus KobjollDone
Schindlerhof live – Housetour
11/09/2018, 11:10
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11/09/2018, 12:00
(Eastern Daylight Time)
(50 minutes)