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Welcome and introduction of agenda
Georg WasserloosDone
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Lunch
Done
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Communication and coffeebreak
Done
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Systematic tasks of service quality in 5 steps
Klaus KobjollDone
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Schindlerhof live – Housetour
Done
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Feedback, summary and outlook for the 2nd day
Georg WasserloosDone
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Welcome and introduction of agenda
Georg WasserloosDone
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Arrival & Networking
Done
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Building up competitive advantages that cannot be copied
Klaus KobjollDone
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The 7 key factors of success
Klaus KobjollDone
Feedback from participants / questions in the plenum
12/09/2018, 09:45
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12/09/2018, 10:15
(Eastern Daylight Time)
(30 minutes)