- 
                            
    Feedback from participants / questions in the plenum
    Done
- 
                            
    Arrival & Networking
    Done
- 
                            
    Communication and coffeebreak
    Done
- 
                            
    Communication and coffeebreak
    Done
- 
                            
    Employee orientation, building an employer brand
    Klaus KobjollDone
- 
                            
    Feedback, summary and outlook for the 2nd day
    Georg WasserloosDone
- 
                            
    Schindlerhof live – Housetour
    Done
- 
                            
    Systematic tasks of service quality in 5 steps
    Klaus KobjollDone
- 
                            
    Welcome and introduction of agenda
    Georg WasserloosDone
- 
                            
    Lunch
    Done
                    Lunch
                    
                    
                
                
            
                    12/09/2018, 06:45
                    -
                    12/09/2018, 07:45
                        (Eastern Daylight Time)
                    (1 hour)