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Arrival & Networking
Done
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Lunch
Done
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Lunch
Done
-
Introduction and presentation of the company
Klaus KobjollDone
-
Systematic tasks of service quality in 5 steps
Klaus KobjollDone
-
The 7 key factors of success
Klaus KobjollDone
-
Schindlerhof live – Housetour
Done
-
Welcome and introduction of agenda
Georg WasserloosDone
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Feedback from participants / questions in the plenum
Done
-
Communication and coffeebreak
Done
Policy and strategy - leadership - development of mission statements
11/09/2018, 09:40
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11/09/2018, 11:10
(Eastern Daylight Time)
(1 hour 30 minutes)
