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Systematic tasks of service quality in 5 steps
Klaus KobjollDone
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Evening event
Done
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Introduction and presentation of the company
Klaus KobjollDone
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Feedback, summary and outlook for day 2
Georg WasserloosDone
-
Arrival, Networking and Coffee reception
Done
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Welcome and introduction of agenda
Georg WasserloosDone
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Policy and strategy - leadership - development of mission statements
Klaus KobjollDone
-
Welcome and introduction of agenda
Georg WasserloosDone
-
Feedback from participants / questions in the plenum
Georg WasserloosDone
-
Lunch and group photo
Done
Communication and coffeebreak
04/12/2019, 09:15
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04/12/2019, 09:40
(Eastern Standard Time)
(25 minutes)
