Overview

Digitalisation and Transformation live – Our way to a #LifeTime-Partner

 
 

OUR WAY TO THE #LIFETIME-PARTNER

What does it look like, the path to the future? Digitisation and cultural change will certainly play a very decisive role. "Our path to becoming a lifetime partner" is how the insurance group Generali and its digital subsidiary CosmosDirekt describe their own transformation. The goal is to take a firm place in the ecosystem of its customers. With service experiences that clearly go beyond today's level. And the bar is set high, because CosmosDirekt was awarded the German Service Prize 2021 just a few weeks ago. But see for yourself.
 

Odoo – Beispiel 1 für drei Spalten

DAY 1

  • CosmosDirekt - the digital lifetime partner of Generali Germany

  • Generali Deutschland - Our path to becoming a Lifetime Partner

  • Insurance becomes improvement through Prevention & Assistance

  • Our Lifetime Partner Cultural Process

  • Startups and Innovation Champions

  • Panel discussions

Odoo – Beispiel 2 für drei Spalten

DAY 2

  • Digital Business Development

  • Lean Analytics & AI

  • Social Media & #cosmicfail

  • The caretaker principle - Why customer enthusiasm arises beyond the assembly line

  • Digital education - from a state of emergency to the "new normal"

  • Alexa, Siri and Co. - Modern customer service with the help of voice assistants

  • Panel discussions

Your contact person

Moritz Ocker

- Project Manager Events -

Phone: (+49) 711 / 737 344 26

         
Cosmos Lebens­ver­si­che­rungs-Akti­en­ge­sell­schaft